Refund and Returns Policy

Overview

At Aranya Residency, we aim to provide a smooth and transparent booking experience. This policy outlines the terms related to cancellations, modifications, and refunds for room reservations.

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Booking Cancellation

Guests can cancel their booking within the allowed cancellation period mentioned at the time of reservation.

• Cancellations made within the eligible period may qualify for a full or partial refund.
• Cancellations made after the allowed time may not be eligible for a refund.

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Refund Policy

Once a cancellation request is received and approved, refunds will be processed accordingly:

• Refunds will be issued to the original payment method.
• Processing time may vary depending on your bank or payment provider.
• Any applicable charges or deductions will be clearly communicated.

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Late or Missing Refunds

If you have not received your refund:

• Please check your bank account or payment method again.
• Contact your bank or payment provider, as processing times may vary.
• If the issue persists, feel free to contact us for assistance.

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Non-Refundable Bookings

Some bookings may be marked as non-refundable or part of special offers.

• These bookings are not eligible for cancellation or refund.
• Please review the booking details carefully before confirming your reservation.

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Booking Modifications

Changes to booking dates or details may be allowed depending on availability:

• Modifications must be requested in advance.
• Additional charges may apply based on updated booking details.

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No-Show Policy

If a guest does not check in on the scheduled date without prior notice:

• The booking may be treated as a no-show.
• No refund will be provided in such cases.

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Contact for Support

For any questions or assistance regarding cancellations or refunds, please contact us:

📧 Email: your-email@example.com
📍 Address: Kathal More, Beside SBI Building, Pundag, Ranchi-835102